The staff are affable, the hotel is gorgeous and with perfect location very close to restaurants and tours and main square and centre of Puerto Natales. The breakfast options are satisfactory with fresh eggs and toast, as example. The service is good, includes easy to access parking...

Particularly helpful staff, it was fine stay.

My hotel room was cozy and well-maintained with basic facilities.

The hotel's location cannot be beat, located in the centre of town, everything was easily accessible by foot. The staff was incredibly welcoming and always willing to help, whether it was with transportation advice or making restaurant reservations. The cleanliness of the hotel facilities was impressive, and the common areas were comfortable and cozy.

Nothing bad to say.

Gorgeous hotel in a very nice area, near cafés and eateries. Spotless and perfect room with a comfortable-good breakfast. Beautiful decor of the room. Very central location, relatively close to Torres del Paine National Park.

This hotel is in the perfect location - right in the center of town and close to all the attractions in Patagonia's national parks. The staff here are incredibly friendly and helpful, making our stay even more enjoyable. The rooms, although small, have everything you need and are clean and comfortable. And let's not forget about the breakfast - the fresh hand-made pastries are a delicious start to the day.

Wifi can be unreliable at times.

The hotel offered a great restaurant with delicious food and a cozy lounge area with a woodstove to relax by. the staff were very helpful and spoke English fluently. the hotel provided massages, which was a nice touch.

The rooms were quite basic and small, lacking in decorations or a TV. the walls were very thin, making it difficult to sleep with noisy neighbors.

We stayed at a hotel near the beach with an excellent location - walking distance to shops, bus stations, and perfect for a future park trip. Rooms were clean and beautifully decorated, the staff was very friendly and accommodating, and WiFi was strong. Breakfast was small but sufficient to start our day. the wooden building, prints on the walls, and hot showers made us feel comfortable just like at home.

The bathroom was a bit small, but it didn't affect our overall appreciation of the hotel.

This hotel is in a great location, right in the center of town. Everything is easily accessible, and it's convenient for exploring the main square and the surrounding areas. The staff here are friendly and helpful, always willing to assist with any requests or questions. The basic amenities provided in the rooms are adequate for a comfortable stay, and the breakfast served includes delicious, freshly made pastries. One notable detail mentioned by previous guests is the great water pressure in the shower, which is always a plus.

No major issues, everything was satisfactory.

Central location, comfortable and clean room, helpful staff, good breakfast, hot showers.

Everything was fantastic.

This hotel is in the perfect location, right in the centre of everything. It's so convenient, especially if you need to catch an early bus in the morning. The staff are also very friendly and provide excellent service. The rooms are basic but clean and comfortable, with good water pressure in the shower. Plus, the breakfast is a real highlight, with fresh hand-made pastries that are absolutely delicious.

All in all, our stay at this hotel was great and we had no complaints.

This cozy lodge was the perfect spot for our city getaway. The blankets, pillows, and rugs added a nice touch to the decor. The breakfast options were decent, and we especially enjoyed the cheese and meat selection. The location was great, as we were able to easily explore the nearby attractions.

The water pressure in the shower was extremely high and made a mess of everything in the bathroom. , we were disappointed to find out that we had to pay in cash, which was inconvenient as we had to withdraw money a few times from the ATM.